Hardcore reggae sells both physical goods and downloadable goods. We sell goods that we provide are uploaded or distributed by a third party. For that reason we take extensive measure to ensure the quality of the goods before we deliver it to our users.
Products purchased for download are refundable only if the product is corrupted for some reason to the point where it does not perform the way it should for example if music does not play. Refunds are only available within 30-days from date of purchase. the product to be exchanged may only be exchanged for another downloadable product of equal or lesser value. To obtain an exchange you must contact hardcore reggae.
Products purchase to be shipped are refundable within 30 days of purchase only if the product does not perform as it should and will be less shipping and handling charges.
If you purchase items from hardcore reggae for download once your sale is made there are absolutely no cancellations. Items purchase for delivery may be cancelled if the total of the items purchase are more than $30 in value and if we are contacted prior to shipping. Items are shipped at 2Pm eastern standard time (EST) the day of purchase.